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Electrolux should be ashamed of the way they handled my issue with their poor quality defective machine. I want to start out by saying that I'm not upset that Electrolux would meet my request but rather the fact that they simply ignored me and refused to even respond to my emails! On May 31, 2014 I purchased Electrolux steam washer and dryer. I thought these were top of the line, high quality units that would provide us with years of trouble... Read more

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Electrolux just has brand name.... Nothing more than that . I have electrolux microwave which I purchased 2 months back.. After one month of minute usage only... It stopped heating... After that we contacted customer care... And it's been a month still the issue is not fixed.... They are saying that they have only two technicians in Bangalore... Are they mad??? Moreover after repetitive calling the technician came to identify the issue after... Read more

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My just Tech just left and still haven't been able to fix our dryer. It has been since 5/23/16 and the tech has been to our house over 5 - 8x as of today (with waiting on parts from companies who don't even carry it). We had it with this *** we've been patient enough !! The tech tells us it can't be repaired the but the smart ones on electrolux tech support keep giving him parts to replace !!! What parts, everything has been replaced except the... Read more

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I bought my washer less than a year ago and I have error codes popping up and Mildew smells (I clean it regularly). I replaced my Whirpool Duet (i had for 9 years with out a problem) with this washer because we live in a rural area and I needed a matching color.

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We have had our stove replace three times. Waiting for the next one . The racks don't fit in the top two shelves. Can you believe it? Don't you think they would check before sending the replacements. Never again. The first one came and the shelf bracket was broken so we bought a new and more expensive one thinking the quality would be better. The next one had scratched glass and chrome and oven racks don't fit. The next one we refused... Read more

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Have a front load washer and dryer. Bearing went on the washer, parts are $700 and to have it repaired would cost over $1000 and the parts are on back order for a month. Contacted Megan at customer care...response was "sorry can't help you your unit is over 5 yrs old" (it is indeed 5 1/2 yrs old) apparently they feel their products only need to work for 5 yrs and they only have to have spare parts for that long (found out the main controller is... Read more

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purchased in 2004 paid $2000.00. Range was covered all this time by private insurance, until, Clock Timer broke. The company does not produce the timer and recommended Rods TVInc.located in Riverhead,New York, Rods came to my home paid $108.00 for the removal of clock timer and Rods was supposed to mail it out for repair. This happened the end of March. To date, I have not received, nor heard from Rods.My emails go unanswered and Rods does not... Read more

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Purchased electrox double ovens..high induction cooktop and microwave oven. Last october i had a problem with my cooktop. When i called electrolux repair..they set up an appointment for the following week. I was also talked into buying their 650.00 warranty. The repairmen came out a week later. Determined what the problem was and ordered the parts. When the parts arrived there were 30 count 30 electrical boards delivered. Which took another... Read more

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I bought an electrolux refrigerator in August. I usually check everything while buying a product but that day I did not check the lock. While a refrigerator lock is probably not that important, what happened in the next 10 months tells how little attention electrolux gives to customer service. I complaint about the lock after 1-2 weeks of buying. I got an sms that call has been allotted to an engineer but no one came. This happened 2-3 times. I... Read more

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This $900 piece of JUNK died after just 6 months. I thought I was getting a top of the line North American brand but it is the worst dishwasher I have ever purchased. By far the worst controls period. The only thing good about about the dishwasher is that it was quiet. No feel to the controls so you didn't know if the button was pressed or not. The controls would change from the setting you put in. The dishwasher would start up without any input... Read more

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