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1.4 Based on 47 reviews
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We are 79 and 74 years old and got what we thought was our first quality oven in our then 46 years of marriage.. in 4 and a half years it stopped working and cost us 600 dollars for a new heating element and other parts. One year later the oven floor got a large hole in the bottom and you could see the exposed element. Upper oven could no longer be used. Electrolux refused to replace a clearly defective product. We now could only use the lower... Read more

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I spent close to $10k on a kitchen suite of Electrolux appliances. The oven caught on fire the first week I had it and was replaced twice. (Second time control panel went out.) The microwave was also replaced twice. Despite my pleas to customer service now that third microwave has malfunctioned (humming noise and burning smell) they will not replace it. Stay away from these products! They have an awful track record and customer service. It... Read more

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Dryer has not worked well but chalked it up to new dryer cycles I needed to learn how to use. Now it's less than 6 months old and it barely dries anything. Today, it popped up with error code 65 and is taking 3-4 cycles to dry anything. This is in household of two people so it's not like the machine is overworked. Bought an extended warranty though I usually don't because I just had a sense it wasn't working well but am on my 5th phone call... Read more

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I PURCHASED A WASHER/DRYER FRIGIDAIRE AFFINITY. PAID A LOT OF MONEY, $1700.00 TEN YEARS AGO. WHEN I EXPERIENCED A PROBLEM WITH MY DRYER & CALLED THE 1-800-265-8352 NUMBER ON THE BROCHURE TO SPEAK TO SOMEONE FOR HELP I SPOKE TO A PERSON NAMED NIKKA. THIS IS THE NUMBER FOR THE HEAD OFFICE, THERE IS NO TECH SUPPORT AVAILABLE (EVER), NO ONE TO HELP YOU & WHEN I ASKED TO SPEAK TO A SUPERVISOR, NIKKA SAID THEY WOULD NOT TAKE MY CALL SINCE THEY... Read more

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I bought an Electrolux dishwasher (Model: EI 24I D50QS4B) in March 2016. In June 2016 (yes, less than 90 days after I purchased it), the dishwasher stopped half through the cycle. I used a vacuum shop to empty the water; removed the dishes and called Electrolux warranty people. I was asked to call their authorized repair in my city which I did. A technician showed up 3 days later. It was so obvious that this gentleman had never seen a machine... Read more

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I bought an Electrolux washer a couple years ago. It worked Ok at first, then it decided it wouldn't spin my clothes. "Customer service" said that it wasn't their fault that I didn't know how to wash clothes. I couldn't take it back to HH Gregg and I couldn't get help from Electrolux. I can't just get rid of a washer. They were awful, I will never buy that brand again, run from them. Read more

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Complete POS, I purchaced a dishwasher from HH GREGG in July, the thing broke in August, I called for service and the appointment was a no show, had to call back and finally sent someone to look, he walks in and says, you need a part, 10 days. I called back to Electrolux and was told I had to wait, no other option, I said I want a replacement and was told no. Don't buy this junk from them, Sears stsnds behing there products use them! I sm... Read more

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August 2016 - Purchased EIFLS20QSW...failed to start several times within first week...appears to be intermittent control board problem. Now, 6 months later, spin cycle shaking itself to death. Contacted them hoping to return...nope...repair only option. Requested info about whether they had re-designed the board...because now I see online a lot of negative posts about same...was informed they could not give me that information! Or send me to... Read more

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Electrolux should be ashamed of the way they handled my issue with their poor quality defective machine. I want to start out by saying that I'm not upset that Electrolux would meet my request but rather the fact that they simply ignored me and refused to even respond to my emails! On May 31, 2014 I purchased Electrolux steam washer and dryer. I thought these were top of the line, high quality units that would provide us with years of trouble... Read more

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Electrolux just has brand name.... Nothing more than that . I have electrolux microwave which I purchased 2 months back.. After one month of minute usage only... It stopped heating... After that we contacted customer care... And it's been a month still the issue is not fixed.... They are saying that they have only two technicians in Bangalore... Are they mad??? Moreover after repetitive calling the technician came to identify the issue after... Read more

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