Contact Electrolux Customer Service
Electrolux Phone Numbers and Emails
Toll-Free Number:
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(877) 435-3287
Customer Service:
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(833) 840-5925Online Orders
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(800) 896-9756Small Kitchen Appliances, Vacuums and Air Cleaners
Electrolux Email:
Electrolux Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Electrolux Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Electrolux is 8774353287. 76% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Electrolux may ask you for the following information to identify you as a customer: first and last name or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Electrolux Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Electrolux is 8774353287. 76% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Electrolux may ask you for the following information to identify you as a customer: first and last name or address or zip code.
People call Electrolux mainly because of product/ service, request for information, shipping and delivery.
50% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Electrolux is customerservice@frigidaire.com.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Electrolux Website:
Electrolux Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
2 Rue Jules Valles, Marly,
Hauts-de-France 59770, FR
10200 David Taylor Dr,
Charlotte, NC 28262, US
Schaffhausenstraße 77, Tübingen,
Baden Württemberg 72072, DE
Österreich - Zanussi Österreich
Europaring 101, Brunn am Gebirge,
Niederösterreich 2345, AT
Wetzlarer Straße 14, Potsdam,
Brandenburg 14482, DE
Fürther Straße 246,
Nürnberg, Bayern 90429, DE
Bodelschwinghstraße 1,
Rothenburg ob der Tauber,
Bayern 91541, DE
Via Foresto Est, 16,
Santa Lucia di Piave,
Ven. 31025, IT
Viale Treviso, Pordenone,
Fr.V.G. 33170, IT
Hours:
Monday - Friday: 8:30 AM - 8 PM (EST)
Electrolux Customer Service Reviews
No one answers the phone; no one responds in the chat. This is a very poor reflection on customer service. I would not recommend buying from this company.
Purchased Refrigerator July 7, 2023 Freezer compartment stops holding temperature January 2024 started warranty process.
They sent out US appliance repair. After 11 service calls US appliance couldnt fix.(not surprising) After continuous chats calls Fridgidaire now sends Sears appliance repair out on April 5 2025 They say it needs compressor replaced.
Appointment May1st 2024 no show call to find out part back order.
I have tried BBB gotten nothing but meaningless apologies
The executive that is supposed to be handling this issue will not take my call.
This is the worst customer service I have ever had. With such poor quality product you would think they might try just a little
How Good is Electrolux's Customer Service?
Summary of Electrolux Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Electrolux?
Product/ Service Question:
- “Error e5”
- “My induction is not working”
- “Washer door not aligned Just purchased”
Request for Information Question:
- “Information for my freezer”
- “Request for service”
- “Information”
Shipping and Delivery Question:
- “Wrong part”
- “Wong order shipped”
- “Range *** ordered was not delivered?”
Staff Question:
- “Need service”
- “Wheres my service call people”
- “I want service dealer in hyderabad”
Return/ Replace Question:
- “To get microwave and dishwasher fixed or replaced”
- “Replace water filter light will not turn off after filter replacement Frigidaire gallery model grfc235af”
- “Change order”
Activation/ Cancellation Question:
- “Cancel subscription”
Employment Question:
- “I know someone who is selling alcohol inside of Electrolux people drinking on the job under age people that are 18 and 19 are drinking”
- “Needed to notify expired employment for months now I have yet spoke to someone regarding verification needed for Medicare. At my Witt's end finding how to locate help”
Payments and Charges Question:
- “Rebate UNMNHLP5zn/8380957”
Website/ Application Question:
- “Installer”
Other Question:
- “Dryer not starting”
- “Repair”
- “Not colling”
Compare Electrolux Customer Service To
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