Customer service

FORTY-FIVE MINUTES on hold EACH TIME I CALLED (total 3 times)! After being transferred to a non-working number twice, I told the girl NOT to transfer me.

I listened to her talking to herself and HUMMING throughout the entire call (extremely annoying). Had to keep calling back. The customer service rep. sent me to a web site to make the purchase...EBAY!

They were being sold by someone named "rosebud." I am NOT giving my credit card information on this web site! What is going on over there??? Very upset!!

I bought an Electrolux because it was the best product; sadly the customer service SUCKS. Now where can I find the bags for this EXPENSIVE unit?

Product or Service Mentioned: Electrolux Customer Care.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Poor service.

Company wrote 0 public responses to the review from Sep 19, 2017.
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