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2.7

Dryer has not worked well but chalked it up to new dryer cycles I needed to learn how to use. Now it's less than 6 months old and it barely dries anything. Today, it popped up with error code 65 and is taking 3-4 cycles to dry anything. This is in household of two people so it's not like the machine is overworked.

Bought an extended warranty though I usually don't because I just had a sense it wasn't working well but am on my 5th phone call TODAY to try to find someone to come repair it. First phone call went fine but the company recommended to do the repair doesn't service my area. Called the company back, they are in training. Called a third time to get a different company for the repair but now it is too late and they are closed.

Add to that that the supposedly enamel surface has been scratched by plastic laundry baskets and it just seems poorly made and serviced. Last time I trust Electrolux with anything other than old school vacuums.

Reason of review: Bad quality.

Monetary Loss: $1700.

Preferred solution: Full refund.

Electrolux Pros: Customer service was nice, Perfect steam cycle.

Electrolux Cons: Lack of drying capability, Complete failure under 6 months.

Location: Woodinville, Washington

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