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One of our tenants has been having issues with the refrigerator ever since it was installed in her unit. Electrolux came out endless times to fix the problems and those were never fixed properly and the refrigerator is still leaking water, not making ice and not dispensing water properly and there is other issues on the top of those mentioned above.

I called them, spent endless hours on the phone trying to resolve the issue and got nowhere and basically was told that the unit is out of warranty and they cannot do anything. One thing that Electrolux is forgetting is the fact that they have never fixed the refrigerator while it was still under warranty and now they just trying to get out of it by simply stating that "the product is no longer under warranty therefore nothing can be done" simple way to get out of responsibilities.

WORST COMPANY TO DEAL AND BUY FROM!! DON'T BUY FROM THEM, THEY WILL NEVER FIX OR TAKE CARE OF PROBLEMS.

Review about: Electrolux Refrigerator Repair.

Reason of review: Bad quality.

Preferred solution: Full refund.

I didn't like: Refrigerator does not work, Poor service, Product quality.

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h.kitchener
#1420289

Electrolux isn't a top of the line brand but may I, as a former landlord give you some advice about appliances in rental units? Always buy the basic, no frills ones that, when something goes wrong, you just replace---a fridge with a water dispenser and/or any other extraneous do-dad tends to cause more trouble than they are worth---especially a water dispenser. If a tenant cannot get a glass of water from the tap then something is seriously wrong with them.

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