Potchefstroom, North-West
Not resolved

On the 6th of May I wrote the following post.

"In March 2013 I bought a Electrolux Vacuum Cleaner Powerglide model Z3276AZ from Game Potchefstroom, South Africa

The salesman told me how good their aftersale service is , so I decided to buy it. Wrong decision .

One year later the brush in front is not working anymore, beacause the bearings have ceased.

After numerious calls to Electrolux Call Centre they told me , " sorry no stock, maybe at the end of May"

I use my vacuum cleaner on a daily basis, I can`t possibly be a month without a vacuum cleaner. Utterly disgusted."

Today is the 23 June 2014 and still no parts!

No Electrolux this is defnitely not Customer service ! Not Impressed ....

Monetary Loss: $120.

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