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Electrolux - Worst customer service ever
I just purchased an Electrolux washer and dryer. I called customer service to find out about having the doors reversed on both. When I reached customer service, I was greeted by someone named Kehah(sp). She was so disrespectful that it's beyond belief. I simply asked...
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2.6
I didn't like
  • Customer service
  • Poor service
#1284327
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Electrolux - Lemon

Horrible service. Defective product. Could not be fixed; would not replace. Bad extended warranty service.
#1276544
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Electrolux - Lemon washer

Down three times, now four, in three year. Company doesn't care.
#1275083
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Lemmon Front load washer my Washer has been down for repair 4 times in 3 years. Electrolux does not care, even though I have told them that my wife is completely disabled. Last time, an inch of water on the floor, but still they are no help. I have called repeatedly....
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1.0
I liked
  • Zip
I didn't like
  • Service
  • Quality
  • Qualityserviceprice
#1274553
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I purchased the Electrolux steam washer and it immediately had issues of stopping in middle of the wash. I didn't contact the store until a couple months later and they of course referred me to Electrolux. Electrolux scheduled a day when I was not available and so I...
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Anonymous
Jack Bernard

Washer- down 4 times in three years; hardly used.Takes them two weeks to fix under warranty each time.

2.0
#1252512
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I had purchased electrolux washing machine before one year from that day I am not satisfied with this product when I purchased after two days it was not working I did complain so I had to wait around one month after six month again it was not working and now it's being...
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I didn't like
  • Poor service bad product
#1223134
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I just bought a cabin with a new Electrolux stackable washer /dryer. Within 5 months of use, the heating element went out. I/ WE checked all parts and found disintegrated pieces in the drum. I cleaned the vents, crawled under the cabin to make sure all was clear. I...
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#1220597
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Purchased complete kitchen suite of Electrolux appliances for my new home... loved the look but 3 years in the icemaker went out. Called Customer Service and it was worse than a merry go round. Each time you called you got a different representative and all they did...
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#1216746
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I had a Westinghouse fridge break down at 3 years old and couldn’t be repaired without costing a lot of money. The local repair man checked it out and said it was not able to be repaired. Decided to pay Electrolux $602 to get a new one. Bad call!! Received a new one...
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#1197764
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I bought a fridge and the ice maker did not work. I wanted to return it but they would not let me and sent a service guy. He worked on it 3 different times. Still broken. It turns out on the first trip he saw damage from the factory. They would not replace it! DO NOT...
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2.8
I liked
  • All the excuses
I didn't like
  • All the apoligies
#1195091
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