My just Tech just left and still haven't been able to fix our dryer. It has been since 5/23/16 and the tech has been to our house over 5 - 8x as of today (with waiting on parts from companies who don't even carry it). We had it with this *** we've been patient enough !! The tech tells us it can't be repaired the but the smart ones on electrolux tech support keep giving him parts to replace !!! What parts, everything has been replaced except the door and water hose !!
I've called and spoke with a few corporate supervisors who gives the same *** answer, "we have to follow tech support." Useless help, the machine is dead and the tech even said it can't be repaired. The machines are only about 3 years old !! Now we have to wait a couple more weeks, month or whenever we get the part to go through the same *** of saying it doesn't work. The best part is that customer service says, "we understand your frustration," *** they don't understand, our kids sometimes have to wear semi damp clothes and Electrolux won't replace the machine, its almost 3 months no dryer and several parts replaced !! Lemon dryer !! Look at the picture attached, pretty much new and taken care of.
Anyone have a class action suit? Never will I ever look at a Electrolux or Frigidaire appliance again and I will make sure my family, friends or even somone looking at it in a store not to buy their product !!!! We spent about $8,000.00 for the whole house (Electrolux Washer, Steam Dryer, Stove and Dishwasher).
Reviewer is in happy mood. echin stated that there is a room for improvement of electrolux. Please contact the author of this review to discuss "no reason to be happy" of electrolux dryer repair. Electrolux needs to read this review and look into the issue (if any) according to poster's claims.