Electrolux - Washer and Dryer purchased 1 year ago
My product is totally defective.Within 6 months of purchase the washer was completely rebuilt and the repairman told me that Electrolux doesn't replace.
It sounded like a freight train when spinning and some clothes didn't spin out. The dryer door wouldn't stay close, so it was repaired. After one year, the washer completely collapsed. All the water flooded my upstairs floors and ran onto my lower level(sheetrock/paint)...Electrolux customer service didn't want to deal with complaint and request for new product.
They said it would take 30 days to file a claim for property damages..Basically they wanted to send another repairman to fix again.(I don't think so)...Thank goodness for Sears, where I purchased.($2500) They will allow me to exchange, but of course I can't do that until Electrolux comes out to access damage...about 30 days....Really!!!!...So our family will be without a washer for 30 days....Wow....
Review about: Electrolux Washing Machine.
Monetary Loss: $2500.